Bobbye and I would like to share an experience with you that we had with Trident General Contracting. Your crew hit my house at 7:00 a.m. that morning and pulled out of my driveway at 7:00 p.m. that night. The clean-up was finished, and I had a brand new re-decked roof with 30-year shingles! The workmanship of the crew and the quality of materials are second to none. The owner of the company personally inspected my roof during construction, as if it were his own house he was doing. To quote an old army phrase, “Leave it like you found it…. like you’ve never been there.” I strongly recommend Trident General Contracting for any work, small or large. For your craftsmanship and workmanship, we hold you in the highest regard.
Sincere thanks to you and your company for donating the labor to re-roof a home of an elderly, low-income homeowner as a part of our “Shingle Solutions” roofing project. A total of 22 homes received completely new roofs this fall. Without your generosity, this could not have been accomplished. The homeowners are so thankful for the personal kindness you showed them, and their gratitude cannot be expressed in words.
We appreciate the professional way you assisted us in selecting the materials which best met our needs. We were impressed by the short time it took after our initial contact to get the project completed. We also appreciate the clean condition in which the workers left the area surrounding the house; it was spotless! Oh yes, the roof looks great, too! In short, you are a quality outfit. We will not hesitate to recommend you to our friends.
We were very pleased with the promptness and the condition you left the house after you were done. The roof looks great, and we are very happy with. We had a couple other bids that were a little lower than yours, but as I have found out the hard way when you try to cut corners. you end up with a job that looks like it. Your guys were quick, friendly. and did a super job.
Just a note to let you know just how pleased we are with your work. My husband and I never lifted a finger or even placed a phone call to our insurance company. You took care of every detail! You filed the claim with my insurance company, met with the adjuster, and made all the arrangements to have my beautiful new roof put on and even repaired the interior of my house with no hassles. I will recommend Trident General Contracting to anyone who ever asks me about insurance claims, re-roofing, or any other home improvement contracting.
Thanks to your persistence, patience, and tactful handling of the insurance adjuster, we were finally able to get a new roof and the interior damage repaired. At every stage of the job, your people were on time, did the job as was agreed on, and were courteous and helpful. I don’t think I’ve seen as major an undertaking as this job was that was completely done on time the way you said it would be done.
The crew was very efficient and did their work without intruding on our daily activities. Clean-up was ongoing, and the pupils were able to come and go with no problems. We appreciate your constant supervision and personal concern that everything went as promised and was done to our satisfaction. Again, we are very pleased with the results and confidently recommend you and Trident General Contracting to anyone who needs roofing work done.
Thank you for all the time you spent with my insurance adjuster in getting my claim started. right up until the payments were received. The new roof not only looks great but has given me great peace of mind. The repairs to the garden room roof were also a godsend. I have spent much of the past few months redoing the room and can tell you that in spite of all the heavy rains we so recently encountered, that roof, too, has proven to be leak-proof. Everything you promised was fulfilled in an honest and straightforward manner.
Every step of the way, from the original estimate to an extra once over after the crew was gone, was conducted professionally, promptly, and with clear concern for our wishes and satisfaction. Everything was done when it was promised and as we expected. We were especially impressed by how conscientiously the crew cleaned up after themselves each day and at the end of the job.
The inspector hired by my mortgage company looked at your work yesterday and told me the job done was fantastic. I was particularly impressed with the fact that I didn’t have to “deal” with my insurance company. I had a water leak claim a few years ago that has left me feeling less than enthused when I have to deal with an insurance claims adjustor. But you did exactly what you said you would do; you filed the claim on my behalf and even met the adjustor at my house. There was no need for me to even get involved. I really appreciate your efforts on my behalf.
You really made a difference! Volunteers do make a difference! Trident General Contracting employees are truly outstanding volunteers! Your participation in the Center for Housing Resources’ “Shingles Solution” made it a huge success. Along with the Center for Housing Resources, we are also grateful you demonstrated your belief in helping a neighbor in need. The installation of a new roof for a member of our community was indeed a very generous contribution.
Thanks very much for the professional way my roofing job was handled. It is very pleasing to find someone today who will do exactly what they say. I especially want to thank Heath Talbert for the way he handled everything. He said he felt Trident General Contracting’s crew could do the job in one day. They did it with time to spare. They were very nice & cleaned everything up. I have been around a lot of work crews during my many years of dealing with professional contractors, and I truly can say this is one of the best.
Just when we were about to give up on roofing contractors who promised things they couldn’t deliver, you showed up at our doorstep. We had extensive damage to our soffit and fascia boards around the house that needed to be repaired prior to the roof construction, which gave us a fit getting any bids from other roofing companies. When you showed up, you were confident that the work could be done and would not interfere with my wife’s plans to decorate the house & yard for Christmas. In spite of the five days of bad weather, your company still completed the work on time and pleased us both. WOW! Workers came and went with no problems and we’re happy to say THANK YOU, Trident General Contracting for caring to do what you say and saying what you will do.
I want to thank you for the excellent job your company did on our roof. Your scheduling flexibility and prompt attention to all my questions regarding the idiosyncrasies of insurance underwriting requirements were very helpful. The new roof looks great, and we have had several inquiries and compliments from passersby as well as from agents who have shown the house. The crew was efficient, tidy, and considerate. I especially am appreciative of the care they took in protecting the pool area and the diligence of their clean-up operation.
You helped me get through a very difficult insurance situation, taking control of the process and working successfully through the bureaucracy. Through your efforts, not only did insurance cover the shingle costs, but you were able to help get approval for new decking. Your crew was very professional, finishing the complicated roof in only one day! It looks excellent, and we receive a lot of complements from our friends! Thanks again for going “above and beyond”! I will recommend you wholeheartedly to anyone who asks!
Thank you for meeting with the insurance company adjuster that allowed us to remove the wood shingles underneath the composition shingles to install plywood decking. Since my insurance deductible was so high, you went the extra mile to contact the shingle manufacturer and filed the warranty claim, thereby softening the blow that would otherwise hurt my pocketbook. The crew was very courteous and took great pride in their workmanship. I was also pleased that the job started when you said it would start, and that within two days, I had a new roof! Unlike your competitors, you really put the labor on the job to make it go smoothly and quickly. I have received several compliments from my neighbors about how attractive the roof looks. I appreciate the personal supervision you gave to my job and how clean the yard was when the job was finished. The entire job, start to finish, was a textbook example of how things should work when you deal with a reputable company.
We very much appreciate the very competent, considerate, and professional manner with which you conducted the entire process. You explained our options and trade-offs very thoroughly; complied with our special requests, such as multiple sample viewings; scheduled installation to suit our convenience; completed the installation operation in impressively short time, which resulted in minimal on-site noise and congestion; and performed a spotless completion cleanup and final inspection. Thank you very much for making the entire experience pleasant and satisfying for us. We certainly recommend Trident General Contracting to anyone who needs roofing work.
I want to express my sincere thank you for a job well done for the replacement roof your company is completing today. Your prompt attention to issues has convinced me I contracted with the right company. In fact, I have already referred your company to five neighbors and business associates with more to come! The crew was very efficient and thorough in their workmanship.