I contacted Home Advisor for some specific work and Trident contacted me in less than 2 minutes of me submitting the request. From there on they worked with our insurance company and ourselves throughout. We are very pleased.
Mr. Paul Willi, Owner of Trident General Contracting, worked with me directly. Promptly attended to my serious needs of a new roof after major hail storm. He was polite, calming and very knowledgable in all aspects of my roof, garage doors and fence, which was completely destroyed during a hail storm.
Trident did a fantastic job with our roof replacement. The work was done on time and in a clean, professional manner. We had some previous problems with leaking around the chimney. Trident (Paul Willi) addressed our concerns by explaining exactly how they would fix the problem, then followed through.
Excellent response to resolving insurance claims issues. Answered all questions before receiving a contract. Followed up on all promises.
Everything was done very well. The only issue is that I never heard back re the damage to my back door. This damage was done at the same time but I don't remember why this was never submitted to my insurance adjuster for review.
Super job on my roof and patio cover.
Great work! The roofers were wonderful and the crew really appreciated the cookies I made for them! The patio cover is a lot better than the one I had before and is much better looking and drains into the gutters well. I've already recommended you guys to several of my co-workers at Walmart.
The owner was very courteous, helpful, and professional with my roofing needs. He did a thorough and complete inspection of the roof, and provided an estimate in writing. His staff did a great job,and upon completion of the work they cleaned the job sight thoroughly. I would recommend them because of their fair pricing, and excellent work, and their courteous service.
We had recurring issues with pooling water on top of our flat roof, causing leaks into the home, as well as numerous faulty repairs by unqualified roofers. Trident stands apart in their integrity and competence for roofing in Dallas; I feel that strongly about them. They re-engineered a sloped roof for our town home. Water no longer stands on the roof and drains cleanly to the gutters. We're really thankful to have found Trident General Contracting, we could not be more pleased with their quality workmanship and customer service.